4. The Impact of Applying Electronic Management on Employees’ Performance Effectiveness at Mutah University

Abstract

This study aims to explore the impact of the implementation of electronic management to develop the effectiveness of performance Workers in Mutah University. The study population was composed of all administrative staff members in the university (N=2000) during the academic year (2023/2024). The sample included (200) administrative staff members, who were randomly selected from the study population. To achieve the purpose of the study, the researcher created a questionnaire comprised of 23 items measured on a four-point Likert scale. The findings revealed that the impact of the implementation of electronic management on employees' performance in Mutah University was strong and positive. The electronic document rank was first with high degree; the electronic services rank was second with moderate degree and electronic planning rank was third.

Key words: E-Management, Employee performance, Administration